First, remember that our preferred suppliers generally pay quicker than other vendors on your Vendor List. For most vendors, we generally receive your commission 1-8 weeks after the travel end date. Car rental commissions and checks directly from the vendor can take longer to receive. It is imperative to add your bookings in your CRM IMMEDIATELY after holding space and receiving a confirmation booking number. 

Next, it's important to realize every vendor pays differently. Levarté does not control when a vendor sends your commission, but we will post it as soon as possible after it's received as long as your booking has been entered in your CRM. You should check the vendor profile page in case there are any special instructions about commissions or what booking reservation/confirmation number to use when adding to your CRM. 

If you're not sure when a vendor sends out the commission, ask them -or- review their training on their site. Would you please not call or send support tickets asking about your commission. We post the commissions received within a few days of receiving them. If you believe that we should have received it already, please get in touch with the vendor first to find out if they have released the commission for payout yet.  Many vendors give a timeline of when commission is paid to travel advisors or can answer specific questions about your commission if you reach out to them. We've listed as much contact information we can find for each vendor on each vendor's profile page, but you can also check the vendor's site to see if there is any special contact information for their accounting or commission department. 

Remember, you are an independent contractor, and, as the booking agent, you are uniquely authorized to contact the vendor to inquire about your booking and your commission.